Shipping Policy
Shipping Policy — Recoviax™
We Ship Worldwide
We deliver Recoviax™ products to customers across the globe. We ship to most countries worldwide, wherever international shipping is permitted by local regulations.
We are currently unable to ship to:
- Countries with active international trade restrictions
- Regions where customs regulations prohibit the import of footwear or similar goods
If you're unsure whether we ship to your location, email us at support@recoviax.com and we'll confirm immediately.
Order Processing Time
All orders are processed within 1–2 business days of being placed.
Please note that orders are not processed or dispatched on weekends or public holidays. If you order on a Friday evening, your order will be processed the following Monday.
Delivery Timeframes
Once your order has been dispatched, estimated delivery times are:
| Destination | Estimated Delivery |
|---|---|
| USA | 7–15 business days |
| Rest of World | 7–15 business days |
Delivery times are estimates and may vary slightly depending on your location, local customs processing, and public holidays. We appreciate your patience.
Shipping Costs
Shipping is completely free on all orders, worldwide. No minimum order value required. What you see at checkout is what you pay — nothing more.
Shipping Carriers
We work with trusted global logistics partners to get your order to you safely and on time, including:
- Cainiao — Alibaba's global logistics network
- ePacket — International tracked shipping via postal partnerships
- DHL / FedEx — For select destinations and expedited delivery
Your order may be handed over to your local postal service or courier for final delivery, depending on your country.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation. To get your tracking details or check the status of your delivery, simply email us at:
📧 support@recoviax.com
Include your order number and we'll send you your tracking information promptly. We typically respond within 1–2 business days.
Customs & Import Duties
For international orders, your package may be subject to customs inspection or local import duties depending on your country's regulations. These charges, if any, are the responsibility of the customer and are not included in your order total. We recommend checking your local customs policy if you're unsure.
Contact Us
For any shipping-related questions, we're always happy to help.
📧 support@recoviax.com
We respond within 1–2 business days.
Recoviax™ | Last updated: April 2026